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FILE PHOTO
FILE PHOTO
Raipur. Number 1100 of the corporate headquarters is flooded with complaints. In this, people are filing online complaints regarding services related to the corporation including cleanliness, water, street lights, fogging. The situation is such that the number of complaints has reached 2700 in a fortnight. Of these, the maximum of more than 1 thousand complaints have come regarding cleaning of drains. 327 calls have been received regarding water supply. Apart from this, there has been open resentment among the people regarding the garbage not being picked up on time and the timing of the garbage vehicle.
540 tonnes of garbage is being generated daily across the city during the festive season. This garbage is being sent to Sakri Trenching Ground through 250 garbage vehicles of Ramki Company, but the responsibility of cleaning the drains and drains is the responsibility of the cleaning staff of the Municipal Corporation. Maximum complaints regarding this have been received in Nidan 1100. In fifteen days, 1100 people requested for cleaning of drains on phone. People are also not satisfied with the solid waste disposal, more than 500 complaints in this category have exposed the city’s claim of timely disposal of garbage.
31 calls came to collect the debris
31 calls were made to the online grievance redressal system center of the Urban Administration and Development Department from across the city to collect debris. Out of these, 19 complaints were resolved, 12 complaints are pending. 87 calls were received regarding catching of dogs, while 47 people lodged complaints with Nidan regarding stray animals. Calls are being received from different areas of the city for fogging to get rid of mosquitoes. According to sources, in 15 days, 150 people called and expressed their problems regarding fogging.
Complaints regarding water supply are not stopping
Residents facing water problems in the outer areas of the city including Purani Basti, Lily Chowk, Lakhnagar, Mahamaipara, Shitalapara, Dhimar Para, Kankali Para, Brahmanpara, Changorabhatha are calling Nidan 1100 and informing about their problems. This includes complaints like the taps becoming thin after laying a new pipeline, pipeline leakage and other complaints. The number of people complaining has crossed 300. Out of these, only 50 percent of the complaints were resolved on time, 15 complaints were kept pending, while 35 percent of the complaints were resolved after the stipulated time.
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