Haryana Chief Minister Manohar Lal (CM manohar lal) said that the Jan Samvad program was launched to make citizens’ lives easier through quick redress for their grievances. The public dialogue program is a government initiative at your doorstep so that grievances can be resolved locally.” Manohar Lal spoke about the public dialogue program organized in Charkhi Dadri.
About 150 complaints were kept in the program, related to Irrigation Department, Development and Panchayat, Police, Health Service, City Local Bodies, Public Health Service, Electricity Company, etc. The Chief Minister patiently listened to each individual complainant and directed local officials to remedy the situation. He said that so far 5 public dialogue programs have been organized in the state and people’s grievances have been resolved. Today it is the sixth program. He said the government’s goal is to increase the Happiness Index while moving towards Ease of Living, and this can only be done if citizens’ lives are easy. The state government is committed to solving the problems of ordinary people.
Setting up a CM window to communicate with the public
The Chief Minister said former citizens had to come to Chandigarh HQ for their minor problems and grievances. At that time it was remarked why not develop such a system so that people don’t have to come to Chandigarh to solve their problems and the diagnosis of any problem can also be done quickly with this resolution of good governance, the state government has the CM- Window launched He said the CM window is proving to be very effective in establishing communication with the general public. To date, more than 13,000 complaints have been received through the CM window, of which more than 90 percent have been resolved.
Present on the occasion were Minister of Agriculture and Farmer Welfare JP Dalal, Minister of Municipal Local Authorities Dr. Kamal Gupta, MLA Sombir Sangwan and officials from various departments and complainants present.
